(01) Failed outputs aren't billed
If an output misses the spec, it isn't charged. Remediation is on us. Contractually.
"We don't get paid if it doesn't deliver. That changes how it gets built."
Design, Build, Run
Most AI services build and
Most AI services build and
walk away. We design,
build, and run.
Three phases. The risk sits with us until the work starts paying you back.
(01)Design
Free to you
Nothing is paid in this phase. The £5k commitment comes at the gate into Build.
Discovery. Process mapping. A scoped, priced spec. No commitment, no obligation, no cost to you. Some calls end with a clear yes. Some end with a clear no. We're fine with both.
Process mapping
What actually happens, not what's on the policy doc.
Feasibility
Some workflows aren't worth automating. We say so.
Priced spec
Scope, timeline, per-output price, acceptance criteria. Before you commit a penny.
Phase 01
Process map becomes priced specification.
(02)Build
Our cost
Your £5k commitment is paid entering this phase. Miss the spec, it comes back in full.
Senior engineers. Isolated tenancy. Built to pass the spec you signed. The £5k commitment is paid going into this phase, refundable if we don't ship. Everything else is on us.
Senior engineers
No juniors. No offshore body shop.
Your stack, integrated
CCH, Sage, Wildix, Dynamics, Salesforce. If it has an API, we connect to it.
Built until it passes
Acceptance criteria are the bar. We don't ship until the agent clears it.
Phase 02
Engineering, integration, a pass against your spec. At our cost.
(03)Run
Pay when live
No new commitment. From here you pay per output, and only when it ships.
Live agents. Per-output billing. Continuous improvement included. The agent settles in as the workhorse of the business, and the bill still arrives only when the work has shipped.
Per-output billing
One invoice. Line-itemed. No output, no charge.
Continuous improvement
Tuning, retraining, prompt refinement. Included.
Managed end to end
Monitoring, incident response, model updates. We run it. You read the outputs.
Phase 03
Live, billed only when shipped.
The Gates
Three gates between a call and a bill.
Nothing advances on goodwill. Here's what has to exist before the next phase starts.
(01)Ends Design
A signed, priced spec.
Scope, timeline, per-output price, acceptance criteria. Signed before a line of engineering starts.
Design runs two to four weeks.
(02)Ends Build
The agent clears the acceptance criteria.
It has to pass the spec you signed, in our environment. It doesn't ship until it clears the bar.
Build runs two weeks to three months, depending on integrations.
(03)Opens Run
Live, on per-output billing.
Outputs ship, invoices follow. Continuous improvement included.
Ongoing. Billed only when outputs ship.
Accountability
The contract is the proof.
Anyone can claim accountability in a pitch.
Here's where the risk actually sits.
(02) The £5k commitment is refundable
£5k commitment per agent. We invest the engineering on top. Miss the spec, get it back. All of it.
"Our skin in the game is the engineering. Yours is the £5k. Both are refundable if we get it wrong."
Security And Governance Built for the
Built for the
audit committee.
Whoever's signing this off, the agent's reasoning is logged, reviewable, and defensible.
- UK GDPR aligned
- ISO 27001
- ICO registered
Isolated tenancy
Your data, our infrastructure, no co-mingling. UK data residency on request.
Full audit trail
Every input. Every step. Every output. Every prompt. Every version. Logged.
Human in the loop
Where policy requires sign-off, the agent presents. It doesn't act alone.
Standards
ISO 27001. ICO registered. UK GDPR aligned.
Process Questions What buyers ask
What buyers ask
before signing.
How long does each phase take?
Design: two to four weeks. Build: two weeks for simple agents, up to three months for complex integrations. Your specific timeline lands in the priced spec at the end of phase one.
Do we need internal technical resource?
No. Infrastructure, integration, prompt engineering, ongoing operations. All ours. You'll need someone to approve acceptance criteria and review outputs where human-in-the-loop applies.
Where does our data live?
Isolated Azure tenancy we manage. UK residency available. You own every input and output. Full audit trail, exportable on request.
What if we want to leave?
36 month minimum. End of term, full export, all outputs, documented handover. No lock-in. No exit fees.
Can we see it working before we commit?
Yes. Working proof of concept during design phase, at our cost, against your real scenarios.
What happens if our processes change?
Tuning and refinement included in the monthly fee. Material changes get scoped separately, same design-build-run pattern.
Who actually does the work?
Senior AI engineers. Employed by us. UK-based. No body shop. No juniors learning on your project.
Managed AI Agents For Governance-Led Firms The workhorse
The workhorse
of your business.
We design it. We build it. We run it.
You only pay when it delivers.